Customer feedback is a vital part of building a great product. It provides insight into what your customers value, in turn keeping your roadmap lean and impactful. While our products have evolved, the way we handle feedback hasn’t.
Right feedback can work wonders for your product and business. But, at many companies, feedback management is a broken process. The existing tools are great, but a big let down. They are the jack of all trades and the master of none. It’s clear we need a better tool. With Rapidr, we’re building just that.
Rapidr makes building remarkable products a breeze and helps you understand what your customers want and, in turn, helps you make savvy product decisions. Stay on top of feedback in one single, organized place.
Rapidr is brought to you by a lean team of two, entirely and proudly bootstrapped. Together, we handle everything from designing UI/UX flows to writing code, illustrating, and doing customer support.
Khushbu helps in making Rapidr easier and robust for all customers. She writes code and handles all things marketing. When she is not making Rapidr better, she is either playing guitar, or is planning her next trip.
RJ strives to make Rapidr your go-to place for customer feedback. He is our programmer and designer. When he is not smashing bugs, he is either answering support queries or is reading non-fiction.